Terms and Conditions 

The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the “Terms and Conditions”). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time. 

Order Validation and Acceptance

We will be pleased to receive your order for Hajj essential Products to be sold in accordance with these terms, at the price and to the specifications described on our website. When you place an order through our online shop, we may verify your method of payment and shipping address before processing your order. No binding contract is created until your order has been accepted. Acceptance of your order shall take place when payment is cleared and an acceptance e-mail is sent to you. Until then the right is reserved to decline your order.

Electronic Communication

When you place an order through the hajjessential.com you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that “hajjessential.com” will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.

Availability

Receipt of your order does not guarantee that we can supply the selected Products to you. Our web site is regularly updated throughout the day, to ensure that we provide accurate details on product availability and the time period of any special offer is regularly updated. We endeavour to ensure availability on all our advertised items is constant, however we cannot warranty availability. 
In the unlikely event that your chosen item is unavailable we will contact you by e-mail ASAP to advice of expected delivery dates. We will not deduct any sums from your credit card unless, or to the extent, we are able to deliver the Products to you as ordered.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge. 

Out of Stock items

Do not place orders for items marked “OUT OF STOCK”. These orders will be automatically cancelled. 

Pricing and Product Information

Please note that all prices displayed on our site are exclusive of Value Added Tax and inclusive of delivery costs. All our prices are given in British Pounds. This price includes the price of the product, handling charges, packaging and transportation costs. 

We make every effort to provide current and accurate information relating to our products, services, and prices, but does not guarantee the currency or accuracy of any such information. Information relating to our products and services is subject to change without notice. 

Payment 

You may pay for your order by PayPal or one of the following major credit cards, issued in the United Kingdom: Visa®, MasterCard®, American Express®, Solo®, Maestro® cards by means of a secure payment system. We will not deduct any sums from your credit card unless, or to the extent, we are able to deliver the Products to you as ordered. 
We use one of the most reliable secure payment systems available on the Internet: the SSL protocol. (For more information, visit: www.ssl.com). All of your personal details are protected and encrypted before they are sent for processing. 
Note: If we or our third party contractors suspect a fraud, we reserve the right to cancel a transaction for security purposes.

Shipments/Delivery

We will use all reasonable endeavours to ensure your purchases are delivered promptly but we cannot guarantee that there will be no delays in delivery, and accept no liability or responsibility for delayed delivery of products where the delay is outside of our reasonable control. Should you experience a delayed delivery, we invite you to contact our customer service: by mail – sales@hajjessential.com .

Express Delivery: With Express Delivery, you will receive your parcel in 24 hours for all orders placed before 12pm. Shipment is done via Royal Mail Next Day Special Delivery. If you place your order on a Friday, it will be delivered to you on the following working day providing that: Your product is in stock at our warehouse

Standard Delivery: With standard delivery you receive your parcel within 1-3 business days. Shipment is done via Royal Mail 1st class. The standard delivery charge is £4.99 delivery charge for all orders.Orders placed before 3pm Monday through Friday will generally be processed, billed, and shipped that day. Orders placed after 3pm Monday through Friday will generally be processed and billed that day, and will generally be shipped the following business day. During weekends, orders placed will be processed, billed and shipped on the following working day.
We will not deduct any sums from your credit card unless, or to the extent, we are able to deliver the Products to you as ordered. In the event your shipment will be delayed, please contact our customer service by mail – sales@hajjessential.com

Your Right to Cancel the Contract

You may cancel the contract at any time within 30 working days of receipt of the Products and receive a refund of the price paid. You must communicate such cancellation and return the Products to us (at your cost) within that 30 days period. Details of the address to which the Products are to be returned will be communicated separately. 

Return Policy

All products purchased via the “hajjessential.com” can be returned to us within 30 days of the order, for a full refund of the purchase, minus all shipping costs. 
The products being returned must be in resalable condition and include all materials including the outer box and any manuals that shipped with the product. If an item or accessory is found missing from the product packaging, then we will issue the credit of purchase price minus the price of the missing item.

Promotional Codes

Promotional codes that are featured in our online partner’s websites are subject to specific conditions. Promotional codes can only be used on specific products featured on our website. Promotional codes cannot be added up. 
In order to benefit from the discounts linked to the promotional codes you must do the following: 
If you place your order by phone you must give the code to the operator. 
If you place your order online you must type your code in the specific box called “Do you have a coupon code”.
Note: Promotional codes are only valid for a specific period of time.

Intellectual Property

The content of the “hajjessential.com” is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of our web site on a computer screen, store such content in electronic form on disk or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Security Store web site without written permission from us.